Great knowledgeable crew, fixed my AC and working well.
So, so, so happy a Technician from this company could come after hours to my home on the day my A/C unit failed. Service was great. I was not surprised at the after hour surcharge on the rate this company charges per hour but I was very surprised that this company charged an after hour SURCHARGE ON THE PRICE OF THE PART that needed to be replaced. That was a first for me and I thought that this practice was going too far.
We had our a/c unit stop working suddenly during a heat wave. We had another company set up that was available sooner but that fell through. I called Comfort Tech at 4:30 pm Tuesday (this was already a week of no a/c) and told them our situation and they had techs here by 9:00am Wednesday, the next day!
Aussie Mike and Graham assessed the problem, immediately contacted the vendor and the office, and within a couple hours we had the quote and ETA for the repairs. The parts had to be shipped in unfortunately, so it was likely to be a few days and another weekend in major hot temperatures.
To our surprise, they overnighted the parts, the techs made a special trip to get them from the warehouse when they arrived and they came back late that afternoon.
Everything was fixed and up and running so quickly - within a day and a half from assessment to shipping to repaired!
We cannot say enough about how happy we are with the service we received.
Aussie Mike and Graham were so knowledgeable and helpful, professional and kind. The Ladies I spoke with in the office that did all the work behind the scenes to expedite this process were so understanding, efficient and wonderful to deal with.
We ended up purchasing a maintenance program from them as well and will be sure to use Comfort Tech for all our HVAC needs in the future.
HIGHLY RECOMMENDED across the board!
We have been using Comfort Tech for our hvac needs for a few years. They are very professional and honest. All the service techs are also very professional. I highly recommend them to anyone needing hvac maintenance.
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Comfort Tech were recommended to us and they did not disappoint! They were very responsive to service our failing water heater but ultimately we elected to proceed with replacement rather than repair. Installation of our new water heater was completed as scheduled with no surprises. Our service technician was courteous, knowledgeable and clearly quite proficient at his trade. We were extremely impressed with the overall professionalism and follow-up provided by Comfort Tech and we will definitely call on them for all our future needs.
Landen was very helpful and quick in getting a quote to us. Great to work with and great service! Would recommend to anyone!
We can't say enough about how great our experience was with Comfort tech and the staff.
We had the furnace and heat exchanger replaced,
Landen , Max and Dixon were awesome. They did a fantastic job.
They treated us with patience and kindness.
Many thanks to everyone at Comfort Tech.
We have had Comfort Tech for a few years using for maintenance as well as a replacement furnace. Only one service person not happy, nor did we mix well with. I was happy to see they listened and corrected the situation and we are back on board. Happy to see them back as it makes us feel very comfortable again that both A/C & Heating are all working and good. They don't try to push not needed repairs. We see them twice a year for maintenance checks.
Thank you…. See you in the fall….
Very professional and same day service if you ever have a problem.